Privacy Policy

1. Introduction

Scalevault LLC, doing business as AutoBuild HQ ("we," "our," or "us"), operates the autobuildhq.com website and related services (collectively, the "Service"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Service.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please do not use the Service.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, password, phone number, and business details when you register.
• Organization Data: Business name, service area, brand guidelines, content preferences, and posting settings.
• Social Media Credentials: When you connect your Facebook, Instagram, or LinkedIn accounts via OAuth, we receive access tokens to publish content on your behalf. We do not store your social media passwords.
• Payment Information: Billing details are processed by Stripe. We do not store your full credit card number on our servers.
• Content: Social media posts, ad copy, images, and other content you create or upload through the Service.

2.2 Information Collected Automatically

• Usage Data: Pages visited, features used, time spent on the Service, and interaction patterns.
• Device Information: Browser type, operating system, IP address, and device identifiers.
• Analytics Data: Social media post performance metrics (impressions, reach, engagement) synced from connected platforms.

3. How We Use Your Information

• To provide, maintain, and improve the Service
• To generate and publish social media content on your behalf
• To analyze ad performance and provide optimization recommendations
• To personalize content using AI based on your brand guidelines and preferences
• To process payments and manage your subscription
• To send you transactional emails (post approvals, account notifications)
• To respond to your inquiries and provide customer support
• To detect, prevent, and address technical issues and fraud

4. Third-Party Services

We integrate with the following third-party services:

• Supabase: Database hosting and authentication
• Stripe: Payment processing
• Meta (Facebook/Instagram): Social media publishing and analytics via OAuth
• LinkedIn: Social media publishing via OAuth
• Outstand: Social media post scheduling and distribution
• Google Gemini / Anthropic Claude / OpenAI: AI-powered content generation (your content may be processed by these providers according to their respective privacy policies)

Each third-party service has its own privacy policy governing the use of your information. We encourage you to review their policies.

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• With Your Consent: When you connect social accounts or authorize publishing
• Service Providers: With third-party vendors who assist in operating the Service (as listed above)
• Legal Requirements: When required by law, regulation, or legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets

6. Data Security

We implement industry-standard security measures including encryption in transit (TLS/SSL), encrypted storage, row-level security policies on our database, and secure OAuth token handling. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your information for as long as your account is active or as needed to provide the Service. You can request deletion of your account and associated data at any time by contacting us. Upon account deletion, we will remove your personal data within 30 days, except where retention is required by law.

8. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to or restrict processing of your data
• Data portability (receive your data in a structured format)
• Withdraw consent at any time

To exercise these rights, contact us at tegad8@gmail.com.

9. Facebook and Instagram Data

When you connect your Facebook or Instagram account, we access only the permissions you explicitly grant. We use this data solely to publish content and retrieve analytics on your behalf. You can revoke access at any time through your Facebook Settings or through our app's Social Accounts settings.

For data deletion requests related to Facebook data, please visit our Data Deletion page.

10. Children's Privacy

The Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact us at:

Scalevault LLC d/b/a AutoBuild HQ
Email: tegad8@gmail.com
Website: autobuildhq.com